Delivery
Where do you deliver?
We deliver Australia wide. At this stage, we do not deliver internationally.
When will my gift be delivered?
All orders will be processed and dispatched on the morning of the next business day. The gift will be delivered to your recipient during the estimated transit time for the destination as per below:
Adelaide: 2 days
Albury: 1 day
Bendigo: 2 days
Brisbane: 1 day
Bundaberg: 2 days
Cairns: 3 days
Canberra: 1 day
Central Coast: 1 day
Coffs Harbour: 1 day
Geelong: 2 days
Gladstone: 2 days
Gold Coast: 1 day
Hobart: 3 days
Launceston: 3 days
Mackay: 2 days
Maryborough: 2 days
Melbourne: 1 day
Newcastle: 1 day
Northern Rivers: 1 day
Orange: 1 day
Perth: 6 days
Port Macquarie: 1 day
Rockhampton: 2 days
Sunshine Coast: 2 days
Sydney: AM pick-up – PM delivery / PM pick-up – AM delivery
Tamworth: 1 day
Toowoomba: 2 days
Townsville: 3 days
Wide Bay: 2 days
Wollongong: 1 day
Please note that:
- The above denote business days.
- Deliveries cannot be made on the weekend or on public holidays.
- We do not deliver to PO Boxes.
The Book Bug uses a reputable courier company for the delivery of all gift hampers to ensure the timely and safe arrival of your gift, however, there may be some circumstances beyond our control which prevent delivery in the above time frames.
If your gift is being delivered to a hospital, then please note that it is your responsibility to ensure that the recipient will still be there within the delivery time frame. The Book Bug is not responsible if the patient checks out early.
Is delivery included in the price of the gift?
The cost of delivery is not included in the price of the gift. To find out the cost, simply add the item/s you wish to purchase to your shopping basket and then add the delivery address. The delivery quote will be shown to you before you place the order.
What happens if the recipient is not at the address when the gift is delivered?
The courier will leave a calling card at the destination allowing the recipient to arrange a suitable alternative day for delivery.